FAQ – Blu Vita

How do I sign up to Blu Vita?

It's free and quick: click "Log in" in the top right, then "Sign up". All you need is a valid email and a password.

Do I have to pay to be part of the community?

No, registration is and will always be free. You only pay for the individual events you take part in.

Can I delete my account?

Yes, at any time from the Profile page. Deletion is immediate and final.

How do I book an event?

Go to the Events page, pick the one that interests you and click "Book".

Can I cancel a booking?

Yes — up to 48h before the event you get a full refund. Between 48h and 24h before, the refund is 50%.

Can I bring a friend?

Of course! You can book multiple spots at once or invite a friend via link.

What happens if the event is cancelled?

If we cancel, you'll get a full refund within 5 working days, or you can choose a voucher.

Which payment methods do you accept?

Credit/debit cards, PayPal, Apple Pay, Google Pay and Satispay. All payments are SSL-encrypted.

Is my data safe?

Yes. We don't store card data: payment goes directly through our PCI-DSS certified provider.

Are events insured?

Yes, every participant is covered by liability and accident insurance included in the event price.

Frequently asked questions